Asia Pacific Contact Center Association Leaders 2010 (APCCAL Expo),20-21 October 2010, Bali Indonesia
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Detail: For more information, please contact Katie +66 86 882 5503 or katie@ccia.or.th.
Customer Relationship Management Asia Summit
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Date: 23-24 August 2010
Venue: Singapore
Detail: More information will be provided soon
CUSTOMER COMPLAINT MANAGEMENT WORKSHOP
Time: 09:00AM-12:00PM
Seminar:
Speaker: K.Nitaya Phithaksphongs,Director of Corporate Development of Caelan Wright & Associates Ltd.
Date: Friday/24 September 2010
Venue:
THAILAND NATIONAL CALL CENTER AWARDS 15 October 2010,09:00am -12:00pm, Panorama Room, Amari Boulevard Hotel (Sukhumvit Soi 5)
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Detail: Awards Categories
Corporate
1. Most Aspiring Call Centre
2. Most Innovative Call Centre
3. Most Customer Focused Call Centre
4. Most Employee Centric Call Centre
5. Overall Best Call Centre in Thailand
Individual
1. Best Call Centre Manager
2. Best Team Leader
3. Best TSR/CSR
4. Best Support
Corporate
1. Most Aspiring Call Centre
2. Most Innovative Call Centre
3. Most Customer Focused Call Centre
4. Most Employee Centric Call Centre
5. Overall Best Call Centre in Thailand
Individual
1. Best Call Centre Manager
2. Best Team Leader
3. Best TSR/CSR
4. Best Support