The Winners
2010 National Call Center Awards
Corporate Awards
BEST OVERALL CALL CENTER
Winner True Corporation PCL
Runner up DHL Express International (Thailand) Ltd.
1st Runner up CIGNA International Marketing (Thailand) Ltd.
MOST EMPLOYEE CENTRIC
Winner TV Direct Co.,Ltd.
MOST CUSTOMER FOCUSED
Winner Thai Samsung Electronics Co.,Ltd.
Winner United Overseas Bank (Thailand) PCL.
MOST INNOVATIVE CALL CENTER
Winner Thai Samsung Electronics Co.,Ltd.
Winner TV Direct Co.,Ltd.
MOST ASPIRING CALL CENTER
Winner United Overseas Bank (Thailand) PCL.
Individual Awards
CALL CENTER MANAGER OF THE YEAR
Winner Chaiyapat Puangchomphu, United Overseas Bank (Thai) PCL.
Runner Up Siriporn Muanggam, CIGNA Insurance PCL.
1st Runner Up Szymon Mitoraj, TMB Bank PCL.
TEAM LEADER OF THE YEAR
Winner Chaninthorn Sarutipan, TNT Express Worldwide (Thailand)
Runner Up Chuthathip Selaprukkul, DHL Express International (Thailand) Ltd
1st Runner Up Kamolrat Sukrat, MOCAP Limited
CALL CENTER AGENT OF THE YEAR
Winner Janpen Chaipornsupaisarn DHL Express International (Thailand) Ltd.
Runner Up Wongduen Panyakaew CIGNA Insurance PCL.
1st Runner Up Haramunee Dama TV Direct Co.,Ltd.
CALL CENTER SUPPORT PROFESSIONAL OF THE YEAR
Winner Boonthida Ratanavilaikul TNT Express Worldwide (Thailand)
Runner Up Porntip Kraipornsak TMB Bank PCL.
