- Educational Seminars
- Training
- Visits and Presentations by International Call Center Guest Speakers
- Site Visits to Call Centers
- Networking Events
- Research & Benchmarking Data
- National Call Center Awards
- Access to Benchmarks & Standards for Call Centers in Thailand
- Directory of Industry Suppliers & Buyers Guide
- Website access to post requests for Call Center jobs if you’re a job hunter and/or positions available if you are a recruiting for your own Call Center